.operations-crm-metrics{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:14px;margin-bottom:18px}.operations-crm-metrics article{padding:18px;border-radius:14px;background:linear-gradient(135deg,#08275f,#155eef);color:#fff}.operations-crm-metrics span{display:block;color:#dbe7ff;font-size:13px}.operations-crm-metrics b{display:block;margin-top:5px;font-size:28px}.operations-crm-grid{display:grid;grid-template-columns:minmax(0,1.7fr) minmax(300px,1fr);gap:18px;margin-top:18px}.operations-crm-grid aside{display:grid;align-content:start;gap:18px}.operations-table{overflow:auto}.lead-assign-row{display:grid;grid-template-columns:minmax(130px,1fr) minmax(140px,1fr) auto;align-items:center;gap:8px;padding:10px 0;border-top:1px solid #e5eaf2}.lead-assign-row span,.lead-assign-row small{display:block}.lead-assign-row small{color:#667085;margin-top:3px}@media(max-width:1000px){.operations-crm-grid{grid-template-columns:1fr}}@media(max-width:700px){.operations-crm-metrics{grid-template-columns:1fr}.lead-assign-row{grid-template-columns:1fr}}
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